Frequently Asked Questions

Where are SquarePet products sold?

SquarePet products are primarily offered in independent Pet specialty retailers. We are available online at select locations presence but pledge to always adhere to our pricing policy. Where to buy?

How can I find a SquarePet retailer in my area?

Please check out our Where to Buy retailer locator (LINK) We are actively trying to grow our retail network so if you have a neighborhood store you would like to have carry SquarePet please let us know here and let the store know as well.

Do you offer a Frequent Buyer program?

We offer SquarePet Rewards program through many of our retailers. If you wish to participate in this program please confirm with your Retailer that they offer the SquarePet Frequent Buyer Program. Each time you purchase a bag at a participating retailer, the purchase is automatically recorded. After the purchase of 12 bags you will receive a 13th bag of equal or lesser value free from your retailer.

Where are SquarePet products produced?

All SquarePet dry diets are proudly made in Minnesota, USA, and all wet diets are made in Kansas, USA. Both facilities are SQF-certified, ensuring compliance with stringent food safety standards. This certification encompasses all aspects of food safety, including process safety controls, ingredient supplier audits, and equipment/product microbial testing. All SquarePet diets are “test and hold,” meaning they undergo rigorous nutritional and microbial laboratory testing before being released to the market.

Who is SquarePet Nutrition?

SquarePet Nutrition is a 100% family-owned pet food manufacturer based in Austin, Texas. Our mission is to create premium, veterinarian-formulated diets to improve the health and well-being of pets.

Who develops SquarePet's formulas?

Our nutrition team includes PhD animal nutritionists and veterinarians, including a board-certified veterinary nutritionist. All diets are formulated to meet the standards provided by AAFCO, confirmed by nutritional laboratory testing, and validated through feeding studies.

What are SquarePet VFS diets?

SquarePet VFS diets are premium, veterinarian-formulated pet foods designed to address specific health needs such as kidney support, weight management, joint health, and skin/digestive support.

What makes VFS diets unique?

VFS diets are formulated by a team of veterinary nutrition experts and are backed by rigorous feeding trials. They are designed to deliver clinical-level nutrition without requiring a prescription.

What is the shelf life of SquarePet's canned and dry food diets?

  • Canned pet food diets have a shelf life of 3 years from the production date.
  • Dry food diets have a shelf life of 2 years from the production date.

Why does the kibble size or color vary between batches?

SquarePet is continually working to optimize the standardization of kibble color and size between batches. However, variations in natural ingredient coloration and processing conditions may influence the appearance and size of the kibble. 

Can I request samples of SquarePet diets by mail?

At this time, SquarePet does not offer a sample-by-mail program. However, all SquarePet diets come with a satisfaction guarantee. If the diet does not perform to expectations, including palatability, it can be returned or refunded at the point of purchase.